Is Disneyland Paris Overcharging Brits?

The EU commissioner orders an inquiry into whether Disneyland Paris is overcharging British families.

13:42 30 July 2015

Following complaints from members of the public, Disneyland Paris is now under investigation for allegedly overcharging British and German visitors. Reports found that Brits are charged  €1,870 (£1,324) and Germans €2,447 (£1,733) for a premium package while French visitors are only charged €1,346 (£953) for the same package.

 

Consumers have accused Euro Disney of illegally blocking their access to cheap deals available to residents of France or Belgium.

 

Elzbieta Bienkowska, the EU commissioner for the single market, is quoted by the Financial Times as saying the complaints "were very significant, particularly in one or two instances".

 

She added: "It is time to get to the bottom of this. I am interested in answers and explanations. On the face of it, I struggle to see what objective justification there could be for these practices."

 

Meanwhile, Disneyland Paris said in a statement: "When purchased directly with Disneyland Paris, the cost of a basic resort package - without promotional offers - is identical across all markets, give or take exchange rates.

 

"Throughout the year we try to attract guests from different markets by offering market-specific 'book-by' promotions that can include discounts.

 

"Those promotions take into consideration factors specific to people in the local market, such as their school holiday calendar and booking patterns.

 

"Anyone aware of a promotion running in a market not local to them, can contact the Central Reservations Office and request to make that specific booking."