- Change theme
Quotes by Jack Welch
- What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros.
- Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.
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