Cloud VoIP and UC services

The adoption of cloud services by governments and the business sector is the primary reason for the growth of business cloud VoIP & UC services market

14:41 08 September 2017

Business cloud VoIP refers to a cloud-based Voice over Internet Protocol technology that delivers voice and multimedia over IP networks. Business cloud VoIP and UC, on the other hand, is the convergence of cloud hosting and VoIP technology that has paved the way for integrated mobile access as well as next-generation calling features. Unified communication includes various components, including voice and video calls, messaging, conferencing, collaboration, mobility, and communication-enabled business processes.

 

The business sector is rapidly migrating to cloud solutions that offer a collaborative work environment to enhance productivity and to eliminate redundant infrastructure of the traditional communicant systems as well as to reduce the cost of communications.

 

The global business cloud VoIP & UC services market is segmented on the basis of component (software and services), vertical (BFSI, information technology, healthcare, government, retail, energy and utilities, and manufacturing), and end-user type (small, medium, and large enterprises).

 

Business Cloud VoIP and UC Services is expected to dominate the North America market due to expanding SIP trunk infrastructure and high priority for communications-enabled business process. Meanwhile, the Asia-Pacific is identified as the fastest growing cloud VoIP & UC services market due to the increasing demand for cost effective enterprise communication solutions and expanding mobile and remote workforce.