Vtech Back On Track

Vtech has restored some of its online services for the first time since it was hacked in November 2015.

16:45 26 January 2016

Children’s toy firm Vtech is now back on track following a hacking incident in November 2015. It has reopened some of the “key functions” of its Learning Lodge gateway allowing customers to download games, e-books and other content on to Vtech devices.

 

Users can now register, manage their accounts and use the app store. However, others services, such as Power Xtra Laptop, InnoTV, Secret Safe Diary Selfie, Snuggle and Sleep Musical Sheep and MobiGo Touch Learning System, remain offline.

 

In a statement, Vtech chairman and group chief executive Allan Wong, said: "After the cyber-attack, we have focused on further strengthening security around user registration information and other services within Learning Lodge.”

 

"With the key services now resumed, we strongly suggest that our existing customers log into Learning Lodge as soon as they can and change their passwords.

 

"We apologise that there are still some Learning Lodge services that remain unavailable at this time. We continue to work very hard towards reopening them as soon as possible."

 

Almost 6.4 million children’s details were exposed by the hacker. These include children’s names, dates of birth, gender, email addresses, and encrypted passwords.