The Three Tech Solutions Modern Hotels Need to Survive in 2021

Finding innovative methods for completing tasks is paramount to staying ahead of your competitors and an ever-changing market.

00:52 11 August 2021

Finding innovative methods for completing tasks is paramount to staying ahead of your competitors and an ever-changing market. Add into the equation other industrial and world factors that might post obstacles to your business, and you are faced with a whole new kettle of fish. 

 

Following what has been an incredibly challenging year for us all, there are no doubt hotels big and small who have felt the brunt of the pandemic in some way or another. Couple these challenges with the technological age that we find ourselves in today, and you are sure to find a tech solution to solve any issues that you might be experiencing. 

 

Suppose you are in the position where you are assessing and adapting how your business works and implementing tech solutions into your business model to continue staying afloat. You have found yourself in the right place at the right time! 

 

Detailed below are some of the many tech solutions that modern hotels need to survive in 2021. Whether you intend to use one or two, or a handful in contention with one another, we feel confident you will find something of use here. 

 

Energy Management 

To say that the weather in this country fluctuates frequently would be something of an understatement. Before the dawn of the technological age that we find ourselves in, hoteliers most likely needed to monitor the weather changes themselves and adapt the energy consumption of their establishments based on this information. 

 

Smart thermostats have truly changed the game in terms of heating your hotel, while light fixtures complete with sensors have changed how often the lights in a room are on. These small but effective changes can bring your hotel well into the present day but will also be saving you money on your energy consumption in the long run. 

 

At the same time, these types of energy management systems enable you to track patterns based on your usage and make adaptations and changes where necessary. Not only would you be minimising how much you are spending on energy each month, but also working to minimise how much carbon you are creating as an establishment. Pretty ideal, if you ask us! 

 

Booking Systems

Following the events of the last year, and overall, there is no doubt that hoteliers want to book out as many of their rooms as possible. Having an entirely booked hotel is preferred over one that is empty for the vast majority of the year. At the same time, the days when people would call your hotel or make a booking in person are long behind us. Keeping up with the times and using a hotel booking system ensures you are maximising your efforts. 

 

Advertising your available spaces on numerous platforms further ensures you are reaching as many prospective customers as possible while making the overall booking process simpler and streamlined. 

 

Rather than assigning one person to manage bookings, consult with various members of your team who can oversee this process. You will be able to monitor the overall bookings, but let the tech assign a room to a customer rather than having to do that yourself. With hotels experiencing a slow but steady increase of patronage following the easing of Coronavirus restrictions, we feel confident tech like this would come in handy! 

 

Remote Check-In and Check-Out Processes

If you are anything like us, when we think of something like this, we imagine the means of checking in for a flight before you arrive at the airport. This type of technology has been around for a few years but has begun to change and adapt the hospitality world similar to that of the aviation ones. 

 

While some hoteliers will undoubtedly prefer having someone check their guests into the hotel, there will be others who are searching for ways to reduce their labour costs; implementing such technology as this into your business model will reduce the labour costs associated with tasks like these. 

 

Technology like this can also alert you when guests have arrived at your establishment while also offering a personalised guest experience right from the word go. Streamline the welcome process without sacrificing the quality of your welcome party. What more could you want as a devoted hotelier? 

 

While this was only a short number of the available tech solutions for modern hotels, we hope it has shed some light on what you can use and implement in your business model moving forward. Assess the obstacles you had to overcome as a hotel throughout the pandemic and work with this information to find the best tech for you. What might work for your competitors is not guaranteed to work for you. Contemplate your individual circumstances, and make changes and adaptations based on this, with some influence from the market changes going on around you.