Tamworth ICT Helps Sheltered Tenants

Tamworth Borough Council organised an ICT workshop for residents living in the town’s sheltered housing schemes.

17:21 23 October 2018

Tamworth Borough Council has organised an ICT workshop with the goal to help sheltered tenants become more confident in using technology. The workshop, which was participated by the ICT Team, Tamworth Enterprise Centre and the Tenant Regulatory and Involvement Team from Tamworth Borough Council, taught residents how to report issues online via the council website, raise a complaint and use their personal devices more effectively.

 

The feedback on the pilot scheme has been very positive.

 

A resident from Sunset Close said: “I was going to throw my mobile away as I couldn’t use it. At the session I was shown how to delete old messages and how to use my phone. I now feel more confident.”

 

Another Sunset Close resident added: “My iPad wasn’t working and so I was given help at the session to correct it. When they checked online the serial number, it came up as a faulty batch and I was advised to return it. I found the ICT person very patient and helpful.”

 

A resident from Bright Crescent said: “I had a fabulous time. All the members of staff were so friendly and I learnt such a lot. I am happy that I decided to attend the session.”

 

An Edward Court resident stated: “I was given help with adding free security software to my mobile phone and help to make it work more effectively. The IT person was very helpful and kind.”