Public Sector Cloud VoIP Benefits

What are the benefits of real-time cloud communications to the public sector?

17:04 16 April 2018

The Government is always under pressure to deliver move convenient, simple ways to improve employee communications so it can provide better services and reduce overall costs. However, due to budgetary constraints, governmental bodies are forced to use their decades old technology for their communication systems. Many still rely heavily on legacy systems because they are still usable and because upgrading the whole system can be costly. Also, moving from an old system to a new system also requires time and effort.

 

However, using cloud-based real-time communications can provide the solution. This technology can dramatically improve productivity, save staff time and streamline work processes. It can also improve team work through instant collaboration by integrating voice and video, screen share and instant messaging tools that employees can access using any device regardless of their location. 

 

Upgrading to real-time communications does not force governments to remove their existing communications infrastructure. Larger councils can keep using their communication tools as there is no need to “rip and replace” at one time. Instead, offices can be migrated to the cloud one at a time, which makes secure communications possible inside and outside of the office.