ITIL 4 Strategist

Direct Plan and Improve: combining strategy and execution

16:10 17 May 2021

The ITIL® 4 Direct Module, Plans, and Increasing , which leads to the qualifications of ITIL strategies, provides important knowledge and abilities that must be obtained by a professional service management professionals outside the foundation level.

 

The module - which applies to the ITIL strategic leader and manages professional streaming - supports anyone involved in directing or planning actions based on the specified strategies and in sustainable improvement. This material is not about existing leadership skills above; Wherever someone is in their organization or career, there is something they need to plan, direct and improve.

 

Who should certify in dpi?

 

Almost anyone can benefit from ITIL DPI certification. It will be very helpful for people who are in leadership positions and those who want to give more and more.

 

DPI is about helping people understand the scope of their actual control and scope of its influence, help them to inspire others with collaborative actions rather than encouraging them to obey.

 

Strategy, Results and Value

 

The basic skills in the DPI are very important to obtain alignment between strategies and operational executions. Following the principle of ITIL 4 guidance, focusing on value, helping people to approve what is the most important thing for organizations, both internally and externally - to create value for customers and other stakeholders. This allows design strategies to overcome prioritized results. When the strategy is implemented and supported by a strong governance mechanism, the plan is aligned with the results.

 

Break down silos

 

Humans like to know where they stand, what is expected and where the boundaries are. And while they might think it's much easier to work in their silos, business practices in fact need to cross the border. Therefore, DPI includes many techniques that prevent taking myopic appearance.

 

Itil 4 talks about value chains and stream values, naturally across the boundaries rather than focusing on siled work methods. DPI sees across the value chain as a whole system with different pieces flowing and working together; Allows people to understand where they fit and their contribution to the system.

 

Comprehensive service value chain

 

The idea of focus on the results makes it natural for organizations to include elements of work frameworks or other methodologies in concerts with ITIL, establishing various methods in the operating model that will maximize Ce-creation. DPI supports the principles that must help people recognize that they are not in isolation but are part of the community. The idea that adopted exclusively this method or the method was never wise but, with ITIL 4, a more inclusive approach was easier and clearly embraced.

 

Not just what, but how

 

Other key elements from DPI are important for success are practical techniques and methods discussed. This includes guidance on how to do important things as defining policies, putting control, choosing the assessment method, building business cases, driving sustainable improvements and more. Theory is not enough; Practitioners must execute and DPI will help people learn how.

 

Module for professional IT management and modern services

 

DPI module, with universal capabilities, offers value for professionals well outside service management. The skills he contain will support individuals no matter who they are or what direction they want to take in their careers. This will help them on their way to a more holistic way to see the world. In the end, it will guide them to see more opportunities for themselves in their organizations than they did before.

 

Evolution and natural selection

 

The challenge is, while core principles still apply over time, our world is constantly changing. People and organizations have new experiences, face new challenges and define new and creative ways to overcome them. The modified situation and new variables need evolution how we use legacy guidance and even develop the guidance itself, share new revelations throughout the practitioner's ecosystem.

 

All this explains why time has arrived - some people might argue length through - to update itil. Because our world changes, there are new ideas and new ways that are more effective for applying old ideas. This must be distributed to maintain our conversation about excellence in providing services that are valid and relevant. In nature, species evolve or they die; The same applies to body thought.

 

When I say "new", of course, there are very few really new things. In itil, for example, there are concepts that are always there, but misunderstand or receive a little formal focus. For example, the connection between designing and developing services and operating services. The lack of comprehensive attention in itil with this topic can be seen as a factor that contributes to the emergence of the DevOps movement. Nature hates a vacuum, so people move to fill the real emptiness or felt in itil. So it's time to evolve.

 

New recipes, but the same material?

 

In the food world, cuisine from various global locations with a very different set of materials and taste profiles can unite in a new and interesting way - this is often called "fusion" cuisine; All that is needed is an open mind. The proliferation of Mexican-Chinese restaurants in my own city shows how long the prejudice can be challenged with the results that serve the needs of the wider community.

 

Likewise with IT and ITIL service management, it is possible to collect different "materials" and focus on common problems that we try to complete, regardless of whether the approach is traditional or "fusion". Labels attached to where and how documented ideas are not as important as solving practical problems. The newer is not automatically better, but try and right only work if the condition makes it suitable.