How To Secure Your Cloud-Based Phone System?

Do you have a cloud-based telephone system in your office? Here is how to make it secure.

06:57 15 November 2021

Do you have a cloud-based telephone system in your office? Here is how to make it secure.

 

Implementing security systems for your cloud-based phone lines might seem like a lot of work, but it could save you millions. Data scandals cost more and more every year and it’s important to protect yourself. Depending on where you live, you may find you need to protect that data by law, too.

 

If you have chosen a cloud-based phone system, then you have already taken steps to protect consumer and business data. Let us see how we can make that protection go further with some advice on how to secure your Cloud-based phone system.

 

What is a Cloud-Based Phone System?

A cloud-based phone system is a way of sending and receiving office calls through the internet. Storage is offsite, call answering is partially automated, and re-directing is a simpler process than with a traditional phone-based exchange which uses landlines.

 

Businesses tend to prefer this type of phone system for a variety of reasons. It is modern, professional, reliable, and sleek. It requires less overheads in terms of initial start-up costs and storage space. It can be installed via download without any upheaval, and it is more efficient with time and productivity than traditional systems. Added to this, it allows you to operate phone lines remotely and is compatible with mobile use.

 

Methods for Making your Cloud-Based Phone System Securer

 

Now that we all know what a cloud-based system is, let's talk about how to make it secure.

 

1 - utilize encryption

Voice data encryption allows you to make more secure VoIP calls. Any encrypted data will be undecipherable unless the correct program is run. Any data that is in the process of transference will be completely encrypted. This means the letters or numbers will be jumbled up or coded so that you cannot decipher what is being said.

 

2 - Consider using a VPN

A VPN as a private browser that is more secure than a standard browser. When using a VPN, other people on your network will not be able to see what you are doing. These are Julie, beneficial because they can also scramble your IP address. If you lived in the UK and you wanted to access US sites fully, then a VPN is how you would do it.

 

3 - Two Step Verification

Many companies online use two step verification to ensure you are who you say you are. You can use verification across multiple levels to keep security at its maximum. Consider when you call your bank. You must go through multiple verification steps so that they know you are who you say you are. You could do a similar thing with your cloud-based phone system.

 

4 - Use restriction services

Your cloud-based phone system will have the ability to restrict certain calls. It may be that you do not want to take calls after 6:00 PM at night, so you can set it up to ignore these calls. Maybe you block calls from known bot numbers? Perhaps you don't want calls from certain places in the world? All of this can be managed through restrictions.

 

Where to Find a Reliable Cloud-Based Phone System?

A Cloud-Based phone system from Kall8 can include more than 25 extensions, to give small- to mid-sized businesses the edge they need to be responsive and competitive. This will also give you better protection as standard, although you should always add layers to your security system. We recommend you start with the Kall8 model of PBX for your business, then develop it with some of the above-added security features. This will give your phone system the best possible protection online.