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How to Find the Best Software Testing Company for your Project
The IT world knows many high-profile international scandals caused by bugs in software too hastily released to the market.
10:28 18 August 2021
As for small tragedies, when promising small companies (remember, Google started in the garage) closed, unable to withstand the reputational and economic damage due to low-quality software, such stories happen every day.
Let us recall just one story that happened five years ago.
The Samsung company decided to compete with the iPhone in the Android segment and launch the “killer of the iPhone 7 and iPhone 7 Plus” — Galaxy Note 7. However, it turned out that the batteries of these flagships literally exploded in customers' hands. This epic failure not only dealt a severe blow to the company's reputation, but brought down its market capitalization. Samsung's direct losses amounted to $6.17 billion, and the Korean giant's shares fell more than 10%, reducing its total capitalization by $17 billion.
I will not venture to assert that at that time, Samsung did not have an application testing service division at all. However, as we can see, the price of a single error turned out to be catastrophic.
Rely on your own strength or trust the specialists?
Recall all the programmers working in your company and remember their saying: “programming is cool — testing sucks!”
Try to honestly answer the question: to what extent are your developers able to provide reliable quality assurance? And do you have enough people to check and double-check their code, as newspaper people do?
Why not entrust this work to a qualified software testing company like https://testfort.com ?
After all, shifting the responsibility for finding bugs in your software onto the shoulders of the QA company, you free your specialists for creative work. And — what is no less substantial, you entrust the care of the ultimate success of your product to experts who are thoroughly familiar with all the requirements for app usability.
Modern software testing methods imply a complex combined system. On the one hand, it involves extremely expensive solutions that subject your product to repeated stress testing, compatibility testing, etc. On the other hand, no artificial intelligence can replace humans in usability research. Moreover, software algorithms can only find errors for which they are programmed to look for. But only a human can invent effective ways to find out the reliability of the so-called “protection from the fool”.
It is unlikely that such a comprehensive exploration can be organized without specially trained specialists and appropriately equipped laboratories. That is why quality assurance outsourcing today is the most justified solution both in economic terms and from a purely legal point of view as insurance against critical errors and their consequences.
The need for quality assurance is clear. But how do you choose the best testing company?
If you are interested in detailed ratings of outsourcing companies that provide a full range of application testing services or if you need a detailed description of all stages of such testing, you can easily find such information on the Internet. The purpose of this short article is to give you basic guidelines for finding a company that fits right for you, based on your financial and organizational capabilities and needs in the short and long term.
- Study the average prices in the market for quality assurance outsourcing.
- Clarify for yourself the pricing structure to understand which application testing service operations are ultimately required for your software and which are optional.
- Please bear in mind that the testing company market is now extremely oversaturated. As a result, many newcomers, in order to get the opportunity to loudly declare themselves and start receiving orders from large firms, are ready to fulfill their first ones at dumping prices and for positive recommendations. If you need to test an application that doesn't imply an impressive budget, it might make sense to consider working with such newbies.
- Of course, the above advice only applies to small orders. If we are talking about a large project, then you should look for a counterparty among already well-known companies.
- In this case, you definitely need to pay close attention to the success story of such a company, carefully study the reviews of those for whom this company has already performed similar work.
- Be sure to find out in great detail exactly what tests and on what equipment the company of your choice conducts. Check with those who have already worked with them. Get comprehensive information about the range of services that your potential partner is ready to provide for your money.
- And last but not least - find out what legal guarantees the QA company takes on in case the error they missed is revealed during the operation of your application. Make sure the money you spend will be securely protected. It is no coincidence that the word assurance is based on the word sure.
Be attentive to details and demand attention to your specific requests and needs, check the history and reputation of your future partner — and go forward to the success you deserve!