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How Can Outsourcing a Real-time Support Service in a Life That Bring Good Luck to Your Business?
You can easily grow your business by outsourcing a real-time support service.
23:51 08 June 2022
txt.me is a chat widget for website that helps gain new clients and ease customer support operations. Thanks to its features, you can communicate with your audience in a convenient chat on the site, via messengers, or a mobile app.
How txt.me Saves Time and Money
When you install live chat on website, you automate:
- Recruitment. With a chat widget for websites, hiring time is reduced from several weeks to a few days. Bots answer candidates' initial questions and check CVs automatically.
- Education. Bots can develop personalized plans for each person, including soft skills. It helps employees study where they are comfortable.
- Collaboration. Everyone can install live chat on websites on their smartphones or PCs and keep working on the projects, regardless of their location.
- Solving problems. A chat widget for websites allows brands to find solutions for any issues.
How Agents Help
When you install live chat on website, you get constant help from agents who:
- Are available 24/7 bringing better results;
- Collect data and use software to track clients' behavior;
- Respond to customer questions quickly;
- Positively impact on clients;
- Resolve the most challenging problems;
- Provide a report on the work done.
Summary
A chat widget for a website is a way to automate communication and concentrate on the issues that are directly related to the business.
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