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How Big Data Analytics Is Used in Marketing?
The term "Big Data" means a continuous increase in the volume, transmission speed, diversity, variability and complexity of information.
19:54 20 April 2022
"Big Data" in marketing emerged as a result of the formation of the modern digital marketing landscape.
Why is Big Data Important For Marketing?
The presence of Big Data will not solve the marketing problem, but it can help you boost your business. Consider Big Data your secret means, the source material and the main element. Its value is represented by the ideas obtained on the basis of their analysis, the decisions made and the actions performed.
Combining Big Data with an integrated marketing management strategy makes it possible to more effectively solve tasks of such a plan as:
- Attracting customers is the main advantage of using InData Labs Big Data analytics. It let you understand not only who your customers are, but also where they are, what they want, how and when it is best to contact them.
- Customer retention and increased loyalty. Big Data will allow you to find out what affects customer loyalty, what makes them come back to you again and again.
- Marketing optimization. With the help of Big Data, it is possible to determine the optimal marketing costs through several channels, constantly improve marketing programs through testing, measurement and analysis.
From Big Data to Better Marketing
There are things that marketers should keep in mind in order to guarantee success from using Big Data. Use Big Data to get a deeper understanding of the situation.
- Share the conclusions made on the basis of Big Data with those who can use them.
- Start small, don't try to save the world. Don't expect a quick satisfactory result.
Big Data gives you the opportunity to move to deeper and deeper levels of detail, penetrating hidden layers of information. The conclusions drawn on the basis of the initial analysis can be detailed and enriched – and even more than once. This level of understanding will help you develop specific strategies and measures to stimulate growth.
Without a doubt, marketing directors need meaningful ideas that can be obtained on the basis of Big Data. But such ideas will also be useful for store managers, call center employees, trading partners and many others. If a good idea has not left the confines of the meeting room, it loses its value. Therefore, pass it on to those to whom it will be useful in practice.
Sometimes there is too much Big Data, so try to focus on the main tasks. What results would you like to improve first? Once you answer this question, you will understand exactly what data needs to be analyzed. Then move on to the next goal.
Active implementation of Big Data in marketing gives companies a number of advantages:
- Creating the most accurate portrait of the target consumer;
- Predicting the reaction of consumers to marketing "messages" and offers of a particular
product;
- Personalization of advertising messages;
- Optimization of production and distribution strategies;
- Creation of digital marketing and advertising campaigns;
- Saving a large number of customers by spending the least;
- Getting a better idea of the company's own product, etc;
To Draw The Line
As the world of data continues to grow, marketing departments will get more and more information about their customers. The problem for any business is how they use this data to improve customer service. One way to do this is to listen carefully to our customers' needs before recommending solutions. If you need help figuring out how your company can start using big data to better understand what your customers want, hire experts. They will provide you with all the necessary information and recommendations so as not to miss an opportunity or disappoint existing customers with substandard products or services.