Famous Quotes

Quotes by James Cash Penney

• A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
• A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
• Change is vital, improvement the logical form of change.
• Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
• I believe in trusting men, not only once but twice - in giving a failure another chance.
• I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
• I never trust an executive who tends to pass the buck. Nor would I want to deal with him as a customer or a supplier.
• Men are not great or small because of their material possessions. They are great or small because of what they are.
• No matter what his position or experience in life, there is in everyone more latent than developed ability far more unused than used power.
• Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
• Success cannot come from standstill men. Methods change and men must change with them.
• Success will always be measured by the extent to which we serve the buying public.
• The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
• The best teamwork comes from men who are working independently toward one goal in unison.
• The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
• The Golden Rule finds no limit of application in business.
• The greatest teacher I know is the job itself.