Fife Council Trials Welcome App

Fife Council trials Welcome app designed to help people with disabilities.

21:54 26 July 2019

Neatebox, an Edinburgh-based company, has launched The Welcome App that allows people with additional needs to set up personal profiles to request help before their visits.  

 

 

 

Using the technology, staff working in Town House in Kirkcaldy, where the app is to be piloted, will receive visitors’ requests before they arrive on site.

 

 

 

Convener of the assets and corporate services committee, Craig Walker, said: “As a council we always strive to make sure our buildings are accessible for everyone. We’re keen to find new and innovative ways to reach out to communities and to break down the barriers that prevent people from accessing our public buildings.”

 

 

 

Cllr Judy Hamilton, convener for the community and housing committee, added: “We’re pleased to be piloting the new Welcome app, which will enable us to respond quickly and effectively to the needs of our customers who need additional assistance.”

 

 

 

Gavin Neate, Neatebox chief executive, said: “We’re incredibly excited to be bringing this revolutionary system to Kirkcaldy’s Town House. The same app is also helping deliver exemplary customer service in both Kirkcaldy Galleries and SeeScape.”