Blackpool hotel fines couple £100 for leaving bad review on TripAdvisor

The couple described the hotel on TripAdvisor as a “rotten stinking hovel.”

16:17 19 November 2014

After a short stay in a Blackpool hotel, Tony and Jan Jenkinson were shocked to realise that they had been charged an extra £100 on their credit card on top of their hotel bill as a result of their violation of a hotel policy regarding reviews left on TripAdvisor.

 

The Jenkinsons described the Broadway Hotel in Blackpool as “rotten stinking hovel.” 

 

The couple from Whitehaven in Cumbria said that they have been shown terms and conditions on their booking form stating: "Despite the fact that repeat customers and couples love our hotel, your friends and family may not. For every bad review left on any website, the group organiser will be charged a maximum £100 per review.”

 

The review posted by Tony Jenkinson reads: “There were instructions on how to make a phone call, we would have had a job as there was no phone!! The wallpaper was peeling off the walls, the carpet was thin, dirty and stained. The bed was something else, it must have come out of the ark, the base was all scuffed and dirty and the springs in the mattress attacked you in the night.”

 

“This place should be shut down, I don’t know if they are ever inspected, but if so, I don’t know how this place has passed!!

 

If you are offered this place to stay for a fortnight for 10p, you are being robbed!! STAY AWAY!!!”