Aberdeenshire Council Uses Tech to Make Sure Services Continue

Aberdeenshire council boss praises staff, describing them as 'unparalleled, unstoppable and unrivalled' amidst coronavirus crisis.

22:57 11 April 2020

Aberdeenshire Council leader has written an open letter to praise residents for their unparalleled efforts and cooperation as the country enters the third week of the coronavirus lockdown. 

 

Jim Gifford said: "Every day I remain amazed by the way Aberdeenshire as a whole has reacted to their coronavirus pandemic."

 

"The community spirit is unparalleled, the work unstoppable and the dedication unrivalled.

 

"To our staff, I take my hat off.

 

"You are out every day in incredibly challenging and often unknown situations, protecting people and providing a front-line service.

 

"This pandemic has shown the true heroes of our communities to be the often unsung ones, such as the council teams out every day collecting waste, the housing teams making sure emergency repairs can carry on, home carers and social workers. 

 

"Your roles continue daily and I could not be more grateful for that." 

 

The council continues to provide services using available technology, including Skype for council meetings. The council has also launched the Grampian Assistance Hub, an online portal that offers information on how residents can access social, practical and emotional support on coronavirus. 

 

Mr Gifford added: "To the residents and businesses of the area, please know that we, as a council, are here for you. The way we deliver services might have changed in some places, but we are continuing to deliver services. It is encouraging to see services doing things in new ways, always recognising our important role in your lives. If in doubt, ask."