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3 Practical Use Cases of Enterprise Wearables in the Digital Era
Enterprise wearables is one such field with immense potential having different applications for different industries and businesses.
16:02 14 March 2019
This is the era of digital transformation, and an unprecedented level of technological disruption has been happening on several fronts in the modern enterprise influencing the way they go about their day-day operations.
Ranging from wearable sensors to smart glasses, there are a lot of offerings for enterprises to choose from. With more disruption happening in the market, more and more products and solutions with different use cases have started hitting the market, continuing to push the case of digital transformation to organizations that strive for innovation in their processes.
In this article, we take a brief look at some key use cases of enterprise wearables that look promising to make the employees more efficient than before. Let’s get to it.
Inspections
Inspecting industrial assets is one area where the impact of enterprise wearables provide is matchless. A wearable device designed to work in tandem with an application programmed with digital instructions makes an excellent use case that adds value across the enterprise.
For instance, an industry worker can conduct guided inspections in a safe manner on a regular basis without any compromise in accuracy. This is highly possible when inspectors are armed with wearable devices loaded with special applications to capture asset data, view or record visuals and crank out a digital report which gets signed electronically and uploaded to a repository in a secure server where knowledge base articles and documents are maintained.
Mentoring from a Remote Location
Remote mentoring is an excellent application of enterprise wearables that has great potential to simplify processes and reduce time taken for equipment maintenance and repair. Field technicians can connect to and communicate with remote experts from a faraway location thru a special software, which translates to more savings for the enterprise and better support experience for the end customer.
Here’s an example. A new field agent for a industrial manufacturing plant visits a customer on site hoping that the product specialist working remotely is readily available for instant help and advice. The remote mentoring application installed on their enterprise wearable device streamlines the communication, allows him and the product specialist to stream exactly what they want the other person to see, and records data without fuss. A much more sophisticated wearable with purpose-built augmented reality capabilities such as an AR headset takes things to the next level allowing people to draw on the screen that broadcasts live visuals.
Access to Content from a Remote Site
Providing access to content and making it easily searchable for the field technicians is another common use case of enterprise wearables. This comes in handy in situations where technicians are either inspecting an asset or troubleshooting it at the customer’s location. Built with augmented reality capabilities, these solutions allow users to draw pictures, capture data related to troubleshooting logs and inspections and upload them to the knowledge base.
For instance, let’s suppose an aerospace engineer is on call to troubleshoot an engine. Wearing a tech device integrated with a sophisticated suite of applications, the engineer can leaf through the manual to see the schematics and determine what in the engine has changed before deciding on the right corrective action, all while working hands-free.
Listed above are three common use cases in industries like manufacturing, energy and aviation. With more and more innovative solutions coming through, more new use cases will be identified and developed. If you’re interested in finding out more about enterprise wearables, check this out.