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Thousands of Plusnet Users in London, Edinburgh, Briston, Birmingham, Manchester, and Watford Report Broadband outage
Numerous users are encountering difficulties while attempting to access Plusnet.
17:47 15 January 2024
At approximately 4:30 pm GMT, over 20,000 Plusnet customers registered disruptions in their internet service, as documented by Downdetector. The prevalent issues predominantly pertain to landline internet connectivity, with a noteworthy 14% of customers reporting a complete lack of signal, and 11% facing a total blackout.
Major urban centers such as London, Edinburgh, Bristol, Birmingham, Manchester, and Watford are witnessing the highest concentration of reported problems, indicating a widespread impact across various regions.
The scale of reported issues suggests a significant service interruption, and users across affected areas are grappling with connectivity challenges. Plusnet's response will be crucial in understanding the root cause of the disruptions and the anticipated timeline for resolution. As customers await further information, the incident underscores the critical role reliable internet plays in the contemporary digital landscape and the disruptions that can arise, affecting a large user base.